8. ASKVU AND GOTOVU
8.1 WHAT IS ASKVU AND GOTOVU?
ASKVU and GOTOVU are both web-based frequently-asked-questions knowledge-bases that allow users to:
- Search for answers in an extensive knowledge-base of frequently asked questions
- Ask a question to the Student Contact Centre
- Manage inquiries in a personal portal called 'My stuff' where all your questions and responses are stored
ASKVU is designed to assist Current Students of VU and staff with relevant questions.
This currently includes FAQs related to Student Administration, Enrolments, Fees, Admissions, MYVU Portal, Alumni/Graduates and Library, Graduations, Examinations and is expanding to include
other areas.
GOTOVU is designed to assist Future Students of VU and staff with relevant questions.
This currently includes FAQs, links and PDFs related to Courses, Brochures, Services, Fees/Charges, Scholarships and Applying.
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