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Victoria University | Melbourne Australia

Payments for Infringements and Non-Returned Items
Definition

Items more than 28 days overdue may attract an infringement penalty of $20. Short-term loan items may attract an infringement penalty earlier than 28 days.

Items which are overdue and have a hold (request) placed on them, and which are not returned within 7 days of receiving the RECALL notice, will attract an infringement penalty of $20 per item.

Items overdue from participating libraries of CAVAL reciprocal borrowing programme may also attract an additional Victoria University infringement penalty of $20.

Items Not Returned/Lost/Damaged Items:  Will normally attract a penalty for non-return of $125 per item.

Details of Payment of Library Charges / Online Credit Card Payments
Payment Methods
Payments can be made using any one of the following methods:
  1. At Campus Libraries: students can add money to their student cards using the Autoloaders, then present to the Service Desk where the money is then debited from their card
  2. Via the online credit card payment system at: http://librarypayments.vu.edu.au/
  3. By cheque, cash, EFTPOS or credit card (see below) at the Student Service Centres:
    • the library will give the student a deposit slip if they come to the Service Desk at the library
    • students can view their library record at the Student Service Centres to determine how much they owe the library at: https://library.vu.edu.au/patroninfo~S0/

Library Payments will be processed during standard business hours (9am -5pm) only. If payments are made outside of business hours, payment will be processed during next business day.

Stop At Student Administration (which may not allow you to re-enrol, graduate or get your results) is applied for all types of materials and loans, immediately after the Infringement Notice. Items will be at least 28 days overdue. Stops are also placed for patrons who have returned items, but not paid outstanding infringements.

Student records will not be cleared until all items borrowed from the library are returned or paid for including Infringement fines.

Credit Card Payment instructions for Lost/Damaged Books and/or Infringements
  1. During business hours, payments can be made by credit card at Student Service Centres. Your record can be cleared within 2 hours if payment is made during business hours.
  2. Alternatively, credit card payments may be made using our Online Secure Payment System - see http://librarypayments.vu.edu.au/. Payments made online will generate an automatic email to the Library informing them of the payment.  Your record will be cleared within one business day.

Credit card payment is not accepted via the telephone.

Please ensure all items incurring an infringement are returned. Payment using the online payment system will not be accepted if items have not be returned or paid for. Use the Non-returned item amount to pay for items that are not returned. Contact the library if you need to know the amount owing.

 

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