Current member institutions include:

• Deakin University
• Massey University (NZ)
• Murdoch University
• University of Ballarat
• University of Melbourne
• University of Newcastle
• University of Technology Sydney
• Victoria University

In addition, staff and students who have joined the National Reciprocal Borrowing Scheme (NRBS/ULA) are eligible to use the BONUS+ scheme.

1. Search the Victoria University Library Catalogue.

2. If the item is not available within VU, click on the link displayed on the results page of the VU catalogue to continue the search/search for the item within the BONUS+ catalogue.

3. Once you have located the item you wish to request (hold) within the BONUS+ catalogue, click on the REQUEST THIS ITEM link

   • BONUS+ will then look for an available copy and select a lending library

   • Items with a LOCAL USE ONLY or UNAVAILABLE status cannot be requested.

4. When the question: With which library are you registered? appears:

   • Select Victoria University from the drop-down box provided

   • Click on the button.

   • If you attempt to request (hold) an item from a participating institution that is also available at VU, the following message will be displayed:

     • You cannot use BONUS+ to request items that are available at your institution.

5. The Request Verification page will appear.

6. Please enter the following information:

   • Your Name:

   • Your ID (Card) Number

   • Your PIN: (Personal Identification Number)

   • Choose a Pickup Location:
     Pickup Locations are limited to VU campus library locations only.  Items CANNOT be picked up from the participating institutional library.

7. Click on the button.

   • BONUS+ will validate your request, and send it to the supplying institution. The item will then be delivered to the selected pickup location within 4-7 days approx.

Requests (holds) can be cancelled by patrons if the item has not already been dispatched by the supplying library. If the item is in transit  - or has already arrived - and you do not require it, contact the library service desk at your campus and request that the hold be cancelled.

The number of simultaneous requests (holds) per borrower is limited as follows:

• Undergraduates: 5 requests/holds
• Staff/Post-graduates: 10 requests/holds (includes Masters, PHD & Post-Graduates)
• BONUS+ requests (holds) are counted toward your normal 10 holds for VU Library items.

• You can check the progress of your request (hold) by logging into My Library. Once the book has arrived at VU, you will be notified by email when your book will be ready for collection.

• Approximate delivery times: within 2-4 working days (within Victoria) / within 4-7 working days (interstate)
• Items will be available for collection from the relevant service desk of the campus library selected for pick up.
• Loan Period: 21 days
• Items can be renewed for an additional 21 days  - excepting where the item has been placed on hold by another patron, recalled by the supplying institution or overdue.
• Items cannot be renewed more than once
• Items must be returned to a VU campus library.  DO NOT return the item to the supplier institution.
• Replacement costs for lost items: AU$125 per item (inc AU$25 processing cost)

• Available items include most main collection books and some audio-visual materials
• It is possible to request (hold) an item even if it is out-on-loan
• Items CANNOT be requested where there is a matching VU item that is available
• Serials, high-use and special collection items will generally be unavailable to request
• This service is available to VU staff and students, and staff and students who have joined the National Reciprocal Borrowing Scheme (NRBS/ULA) only
• Alumni, external and CAVAL borrowers are UNABLE to access this service

• Deakin University
• Murdoch University
• University of Ballarat
• University of Newcastle
• University of Technology Sydney
• University of Melbourne

• Available items include most main collection books
• Items CANNOT be requested where there is a matching available item at the requestor's institution
• Audio-Visual, Serials, high-use (for example: 3 & 7-day loan items) and special collection items will generally be unavailable to request
• This service is available to the staff and students of participating institutions only

Whilst it is possible for a Non-VU patron from a participating institution to place a request (hold) on an item using the VU Library Catalogue, the pick-up location will remain their home institution. Items CANNOT be picked up from Victoria University.