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I am very pleased to welcome you to the Victoria University Library website in 2009. For those returning from previous years, you will notice further
improvements based on your feedback. If you are new to VU, we look forward to helping you and providing a positive learning experience.
VU Library has a great track record in providing a quality service within our limited resources. This was evidenced by the results of the
2006-2008 client satisfaction surveys in which VU rated in the top quartile when benchmarked
against the other university libraries in Australia and New Zealand. You can read more about what our clients say and what we are doing in response through
information on this site.
VU Library follows quality management principles, responds to client feedback and has re-engineered our processes to put the client first. In line with VU’s
‘Making VU a New School of Thought’ philosophy we have become less rule based and are constantly developing our services to help our clients have the best
possible experience. This is not a traditional library!
In pursuing our goal of being student and learner centred, the University is implementing a series of
Learning Commons projects. We are re-developing our existing library facilities to enhance the student experience and facilitate learning. The Library is
being transformed through the provision of additional computers, casual and functional furniture and additional non-traditional services. To achieve this we
are working in partnership with IT Services and Teaching and Learning Support. You can learn more about these Learning Commons initiatives on this site.
The library catalogue is the starting point to our diverse range of resources to support learning, research and
scholarship. In 2009 we are launching our new Encore interface to the catalogue. It provides a contemporary Web 2.0 look and feel. The catalogue provides
access to a vast array of resources. The Library places a high priority on acquiring electronic resources as they can be accessed by the University community
24x7 no matter which campus or country you are from.
This website provides opportunities for feedback that are followed up promptly. However if you wish to
contact me directly my contact details follow.
I wish you the very best experience during your association with VU in 2009.
Regards,
University Librarian
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